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One&only Gorilla Nest (Volacanoes)

volcanoes National Park View on map
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ONE&ONLY NYUNGWE HOUSE

Surrounded by rainforest; nestled among mountains; One&Only Nyungwe House is a haven of creature-comforts where the wild secrets of nature come to life before your eyes.

DISCOVER THE LOCATION

Gisakura, Western Province Rwanda

In Southwest Rwanda, just south of Lake Kivu on the Burundi border, One&Only Nyungwe House is set amongst the rich tea-plantations of Gisakura, on the edge of the iconic Nyungwe National Park. The park itself covers approximately 1020 km² of rainforest, bamboo, grassland, swamps and bogs, and is one of the last mountain rainforest habitats on the planet.

Air Conditioning
Airport Transport
Check In 12:00 pm
Check Out 12:00 pm
Hotel Policies

PAYMENT GUARANTEE POLICY

A valid credit card guarantee is required at time of booking and a reservation will be deemed confirmed after processing of all deposits and payments according to the below terms. The resort reserves the right to release bookings without prior notice if full payment is not received on time. Confirmation is also subject to receiving all guest names, particularly for multiple room bookings. Payment is accepted by credit card or bank transfer. An online payment link is available for secure credit card payments and the card utilised for this (and all online bookings) must also be presented by the card holder upon check-in, accompanied by passport or ID verification. In addition, other Deposit and Payment terms apply and this includes: YEAR 2024 For travel from 06 January 2024 to 21 December 2024 • 25% deposit of total room charges is required at time of booking. • Full and final payment is required no later than 60 days prior to arrival. For travel from 22 December 2024 to 06 January 2025 • 25% non-refundable deposit of total room charges is required at time of booking. • Full and final payment is required no later than 90 days prior to arrival.

INGAGI SUITE


251sqm / 2,702 sqftm2


x1 Or 2


x2


x2

Silverback-suite


402 sqm / 4,402 sqftm2


x1


x2


x2

SUSA TREEHOUSE


77 sqm / 829 sqftm2


x1 King Bed OR 2 Single Beds


x2


x1

FOREST TREEHOUSE


87 sqm / 936 sqfm2


x1 King Bed OR 2 Single Beds


x2


x1

Owner

adminzest

Member Since 2023

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CANCELLATION TERMS

Applied cancellation fees differ between packages (including accommodation and/or car rental) and tours.

  • For cancellations received up to 30 calendar days before the scheduled departure, a 5% cancellation fee will be charged.
  • For cancellations received 15 -29 calendar days before the scheduled departure date a 10% cancellation fee will be charged.
  • For cancellations received 7 -14 calendar days before the scheduled departure date an 15% cancellation fee will be charged.
  • For cancellations received within 7 calendar days before the scheduled departure date a 20% cancellation fee will be charged.
  • Note that all these charges are not applied for National Parks activities/permits, so in case of cancelling your package or tour, refunds will not be applied for paid park visiting permits. This means that before making any refund, Green Zest Travels will first share a detailed quotation of what is to be refunded.

TERMS AND CONDITIONS

GREEN ZEST TRAVELS is a full-service travel and tourism company. It has an aim to help tourists to discover Rwanda destinations including country’s stunning scenery and warm beauty, rich heritage and vibrant culture offering you a truly unique vacation experience.

Green Zest Travels is a certified member of the Rwanda Tours and Travel Association (RTTA) and Licenced under Rwanda Development Board (RDB) with its Head Office located in Kigali-Nyarugenge KN 50 ST (Next to Chez John Restaurant, opposite Impact Hub in Kiyovu-Rugunga)

Before making any reservation with us, we suggest you to read these Terms and Conditions carefully, as they constitute a contract agreement between us and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due.

By submitting a booking, you confirm to us that you comply with these terms and conditions.

Once you have submitted your booking and personal details through www.grenzest-travels.com, you will receive a confirmation and pro-forma invoice of your booking to the e-mail you will provide. Please note that all online bookings require payment of 30% of the total package price at the time of the booking. If the total price is less than 1000 USD or booking occurs less than 15 days before your arrival date full payment is required.

 

If you prefer to pay for your booking with a bank transfer, please contact us and send detailed information regarding the booking (Tour, Car type, Arrival date…)

Most of the bookings are confirmed instantly; however, packages that include overnight accommodation and car rental may take a bit longer. One of our sales representatives will contact you not later than two business days (48 hours) to re-confirm the booking.

The travel documents will be delivered to you once the full payment has been received. You will receive your travel documents: vouchers and itinerary via email.

Please print out these documents, as you will need to show them for all services during your visit to Rwanda.

If by any chance our travel consultant is unable to obtain confirmation (car rental/accommodation is not available) an alternative will be offered by Green Zest Travels but on the same level with the previous confirmation item.

Booking services with Green Zest Travels are available only to persons aged 18 years and older. By submitting a booking, you agree and confirm to us that you comply with these arrangements.

Note: Booking and payments apply only for tours, activities and transport; for hotel reservation, all you need is to send an enquiry.

TERMS OF PAYMENT

Please note that all online bookings require payment of 40% of the total package price at the time of the booking. If the total price is less than 1000 USD or booking occurs less than 30 days before your arrival date full payment is required.

You will be informed by e-mail when you need to pay the balance of your booking which is 30 days before your departure date.

  • We accept online payments, Master Card, Visa, American Express Powered by Direct Pay Online(DPO) and Its PCI DSS Level 1 Compliant.
  • We accept Mobile Payments within East Africa, MTN (Rwanda & Uganda) M-pesa (Kenya), Airtel Money, Tigo pesa
  • Bank Transfer or Cash payment on arrival

If you prefer to pay for your booking with a bank transfer, please contact us here and send us all the information regarding the booking, name of the tour, type of car, accommodation and arrival date.

There is a service fee for processing Visa or MasterCard payments and American Express card but a service fee of 3.9% applies and will be added to the final invoice.

All Prices quoted by Green Zest Travels are in USD for Internationals & in RWF for local Tourists and per person, unless otherwise specified. All payments and refunds are due to the mentioned currencies. Green Zest Travels is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.

  • All rates quoted or shown in our tariffs are based on current prices. All prices mentioned on our website include value-added tax. Green Zest Travels reserves the right to alter or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any costs increases that is outside our control.

    Green Zest Travels reserves the right to alter routes, itineraries or departure times due to weather or other reasons that are beyond company’s control but notify the client about the changes. Please notice that in the case of changes of flights, the passenger is responsible for any additional costs that become payable as a result of such changes.

    If a day tour, package or group tour is cancelled due to circumstances outside our control or minimum numbers are not reached, we will refund the money you have paid, and Green Zest Travels shall then have no further liability towards you.