Green Zest Travels a Travel and tour Operator in Rwanda

About

Green Zest Travel is a travel and tour operator in Rwanda founded with the aim to providing responsible and sustainable travel experiences across Rwanda region. The founder, committed to develop long-standing partnerships with operators and establishments who share the same approach and passion towards sustainable tourism, has helped in the growth of tourism community partners throughout East Africa.

We are and we always do our best to be company you can trust and recommend to others. We are specialized in organizing active holiday as we have been doing this for more than a decade, the same passion and dedication drive us today to bring positive change to the destinations we sell. Under the leadership of RDB, Green Zest Travels continues to research and develop meaningful holidays that inspire our clients to slow down, really think about the way they travel and to embrace new experiences; We promise nothing other than the service which meets our clients’ expectations by assuring the best tailor made tours in East

 

Travel and tour operator

Our vision

We want to be your friendly locals for the experience of an unforgettable blend of natural beauties, interesting cultural and historical heritage, entertainment and sport activities

Our Values

We want to be your friendly locals for the experience of an unforgettable blend of natural beauties, interesting cultural and historical heritage, entertainment and sport activities

travel and Tour operator

What our clients say

Excellent
Based on 7 reviews
Evan
Evan
2019-04-13
Verified
Go with Green Zest--you wont be disappointed! My recent visit to Rwanda was superb, and Green Zest Travels played a vital role in making this possible. Christian is an amazing driver, and has all the qualities of an ideal leader of expeditions. He is kind, informative, and very accommodating. He is very well educated about Rwandan history and historical places in the capital and across the countryside--he was open and captivating in telling these stories--I truly learned a lot from those rides with him. As a researcher of Eastern African wildlife myself, I was particularly impressed by his knowledge of animals, ecology, and conservation history when he guided my visit to Akagera National Park. I owe much of the unforgettable experiences I had in Rwanda to Christian and Green Zest!
miskoosuch
miskoosuch
2019-02-24
Verified
Excellent tour - fully recommend Christian is excellent guy for any tour in Rwanda. Very customer focused and very flexible to meet or talk anytime. He was able to influence for me to visit the best Gorilla family out there with over 20 of them. When coming to this region will definitelly use his service again. Fully recommend this young gentleman...👍👌
Amanda T
Amanda T
2019-02-23
Verified
Round trip from Kigali to Butare I needed a reliable way to get from Kigali to Butare and back during my recent business/research trip to Rwanda. Christian of Green Zest Travels was my driver for both trips and was exceptionally safe, prompt, and friendly. I was able to easily get in touch to arrange pick up and drop off times and locations, which made my trip much less stressful. Christian is a wealth of knowledge about both of the areas I was traveling in, which was extremely helpful when I had questions about where to go and what to check out. I highly recommend Green Zest Travels for their professionalism, price, and exemplary service.
Sightseer790354
Sightseer790354
2019-02-14
Verified
Great Driver and Service Christian was referred to me by a good friend of mine, and he exceeded expectations. He was on time, attentive to changes in plans, willing to help when he could, and overall a friendly but professional driver. He went the extra mile to make sure things went smoothly.
bakaplin
bakaplin
2019-02-12
Verified
High quality company for travel in Rwanda I have used this company several times to drive to different places in Rwanda for work, they are always courteous and on time, and pleasant to work with. I have recommended them to friends planning holiday trips to visit the national parks and they also had a great experience. Great company!
Inspire29501623515
Inspire29501623515
2019-01-14
Verified
Another outstanding time in Rwanda It may be frustrating and time-consuming to plan and organize a three-month trip to your home country when at somehow you feel like an outsider. I am glad that traveling companies such as Green Zest Travels exist. As I have not been living in Rwanda for the past eight years, it was somehow challenging for me to organize a trip and make sure I have all I need for my fieldwork (research), plan visits to my family and friends, get to know what’s new in town, and be able to visit my favorite places such as Akagera National Park, Kibuye beach, Nyungwe National Park (especially the Canopy walk), and many local bars, discos with good music and ambiance, and restaurants with outstanding food! Working with Green Zest Travels company made this trip so easy to plan and so enjoyable. Through Green Zest travels Company, I was able to rent a car for three months on a good price and rent a house where my two research assistants and I stayed during this period. I also received very good advice related to accommodation and restoration in various locations in Rwanda that I visited during my stay. Of course the weekends I would leave my field station and get to enjoy Rwanda. Sometimes, I was so tired of driving all the time and was given a driver to take me to various places where I wanted to go. Few things that I am thankful of are punctuality, no phones while driving, no use of alcohol when scheduled to drive, and paying attention while driving. The drivers who helped me were all skilled and reliable and the vehicles were always clean and well maintained. Safety was never a concern.Green Zest Travels staff were knowledgeable, punctual, very respectful, hard workers, dedicated and were able to follow through. I would add the staff is excellent listeners, quick thinkers, easy to get along with, and know what to recommend to you depending on your mood, needs, and aspirations. I feel so relaxed, rested, accomplished, and ready to head to my second home to enjoy the few months of the winter remaining! Thank you Christian, Thierry, and Justin for all your help and keep working hard. The sky is the limit to what you can achieve and offer. Please if you ever land in New England, please don't hesitate to be in touch. I will be happy to treat you! I certainly recommend working Green Zest Travels Company.
Journey41404168486
Journey41404168486
2019-01-09
Verified
My travels with GreenZestTravels Our 1st day we went at Nyungwe National Park, and we enjoyed the canopy walk, animals 🐒🐍🦅trees🌴🌱, 2nd day was visiting volcanosNational park where i saw Gorillas🦍, and felt happy for the travels. So thank you driver guild of Green Zest Travels for your excellent services and can't wait to wark with you again !
Jocelyn McCullough
Jocelyn McCullough
2024-03-11
Green Zest Travels provides a thrilling and peaceful experience. Whatever you are looking for Green Zest Travels has. With the guidance of Christian my family and I enjoyed meaningful interactions with Rwandans history and transformation. Everything was very timely, considerate, and careful. Enjoying the culture of Rwanda with Green Zest Travels has brought so much joy to my family.
Ruanda Garth McCullough
Ruanda Garth McCullough
2024-03-11
We highly recommend Green Zest Travels for all your #VisitRwanda travel needs. They planned and executed a spectacular 12-day tour of Rwanda for our family that included a Kigali city tour, gorilla trekking at Volcanoes National Park, Lake Mahuzi, and a safari drive through Akagera National Park. Green Zest’s service was very professional from the initial online contact. We vetted and compared 5 other tour companies for our Rwandan vacation, and Green Zest’s proposed itinerary demonstrated that they customized their offerings in response to their client’s needs. Other proposals we received were obviously one-size-fits-all and did not attend to our specific parameters. Green Zest handled the hotel booking for the entire trip and we were very pleased with every accommodation. Christian Hirwa, the tour guide ensured that we received great service at every hotel and national park. He is a very informative guide, knowledgeable about the country’s history, culture, language, ecology, wildlife, conservation, and geography. He took us to local area gems in Kigali that were not in the tour books. His recommendations for restaurants and activities were on point for every member of the family. In addition to the seamless execution of a wonderful vacation with zero hiccups, I was continuously impressed by the driving skills that got us safely and calmly through the city streets, mountain roads and dirt roads in national parks. Throughout the whole vacation experience, Green Zest took great care of our every need, want, and desire. We have been back home in the States for a week now and I am still on a high from the amazing Rwanda vacation.
Beatrice Nieboer
Beatrice Nieboer
2024-02-25
Really a very good guide and great safari in Akagera. The guide even could predict which animal was the next to spot
Mom In Progress
Mom In Progress
2024-02-09
Green Zest are a safe and reliable service for travelling around Rwanda. They offer both driver and driver + car tariffs and are very flexible in general, and can cover the whole country. They will also be able to tell you many interesting facts about any places you visit, or things you see along the way. 5/5 stars!
Bruna Cama
Bruna Cama
2024-02-09
Travelled across Rwanda with Green Zest several times during a long work-related stay in the country in 2023, and during a short vacation in 2024. 100% satisfied: not only was the car ride comfortable and pleasant, the driver was very friendly and earnest, a licensed tourist guide and super knowledgeable on everything concerning the country's history, culture and national parks. Easy to make conversation and learn a lot of cool facts during the long rides from Kigali to Huye, to Nyungwe National Park. He was also able to point out good shops and cafès along the way, as well as to explain various tourist services. Very warmly recommended! I'll make sure to contact them again whenever I find myself in Rwanda. PS. Driver comes with a company car, but if you have a rental car and are just in need of a driver, this business can also provide that, for a very good price. Photos are from a visit to the Nyungwe canopy walk to which they took me.
Arnd Amand
Arnd Amand
2024-01-22
Une expérience unique et mémorable dans les paysages fabuleux du Rwanda ! Merci infiniment à Christian de Green Zest Tavels.
Nathalie Fernández
Nathalie Fernández
2024-01-21
Christian was so helpful and kind. He gave us the best advices if we had any question concerning any topic. As he has been everywhere it was easy knowing what to do. He also knows the best places where to eat. We didn’t have any problems with the car taking into account that roads in Rwanda are not always the best and that we travelled everywhere: Kigali, Nyanza, Zaza, Akagera, Nyungwe, Lake Kivu, Kibuye, Volcano National Park…
Inuse Irakoze
Inuse Irakoze
2019-10-17
Green zest travels est une société très professionnelle au Rwanda,dans la region et aussi elle est internationale!!!je vous recommande de profiter leurs services

Meet our team

Tour operator in Rwanda Thierry Greenzest

Thierry Habimana

Manager

info@greenzesttravels.com

info@greenzesttravels.com

Gorilla tracking

Christian Hirwa

Tour Operator

info@greenzesttravels.com

Communication Officer in Rwanda Justin Greenzest

Justin KAYIRANGA

Marketing manager

marketing@greenzesttravels.com

IT Officer Greenzest

Octave Muvunyi

IT Officer

Business Advisor Europe Greenzest

Arnd Amand

Europe Business adviser

europe-advisor@greenzesttravels.com

europe-advisor@greenzesttravels.com

Business Advisor Usa Greenzest

Yves Gakunde P

USA Business Adviser

usa-advisor@greenzesttravels.com

J.Amede R

Communication Officer

Natascha

Accountant & Sales

Our Parterns

WeCreativez WhatsApp Support
Our customer support team is here to answer your questions. Ask us anything!
👋 Hi, how can I help?

CANCELLATION TERMS

Applied cancellation fees differ between packages (including accommodation and/or car rental) and tours.

  • For cancellations received up to 30 calendar days before the scheduled departure, a 5% cancellation fee will be charged.
  • For cancellations received 15 -29 calendar days before the scheduled departure date a 10% cancellation fee will be charged.
  • For cancellations received 7 -14 calendar days before the scheduled departure date an 15% cancellation fee will be charged.
  • For cancellations received within 7 calendar days before the scheduled departure date a 20% cancellation fee will be charged.
  • Note that all these charges are not applied for National Parks activities/permits, so in case of cancelling your package or tour, refunds will not be applied for paid park visiting permits. This means that before making any refund, Green Zest Travels will first share a detailed quotation of what is to be refunded.

TERMS AND CONDITIONS

GREEN ZEST TRAVELS is a full-service travel and tourism company. It has an aim to help tourists to discover Rwanda destinations including country’s stunning scenery and warm beauty, rich heritage and vibrant culture offering you a truly unique vacation experience.

Green Zest Travels is a certified member of the Rwanda Tours and Travel Association (RTTA) and Licenced under Rwanda Development Board (RDB) with its Head Office located in Kigali-Nyarugenge KN 50 ST (Next to Chez John Restaurant, opposite Impact Hub in Kiyovu-Rugunga)

Before making any reservation with us, we suggest you to read these Terms and Conditions carefully, as they constitute a contract agreement between us and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due.

By submitting a booking, you confirm to us that you comply with these terms and conditions.

Once you have submitted your booking and personal details through www.grenzest-travels.com, you will receive a confirmation and pro-forma invoice of your booking to the e-mail you will provide. Please note that all online bookings require payment of 30% of the total package price at the time of the booking. If the total price is less than 1000 USD or booking occurs less than 15 days before your arrival date full payment is required.

 

If you prefer to pay for your booking with a bank transfer, please contact us and send detailed information regarding the booking (Tour, Car type, Arrival date…)

Most of the bookings are confirmed instantly; however, packages that include overnight accommodation and car rental may take a bit longer. One of our sales representatives will contact you not later than two business days (48 hours) to re-confirm the booking.

The travel documents will be delivered to you once the full payment has been received. You will receive your travel documents: vouchers and itinerary via email.

Please print out these documents, as you will need to show them for all services during your visit to Rwanda.

If by any chance our travel consultant is unable to obtain confirmation (car rental/accommodation is not available) an alternative will be offered by Green Zest Travels but on the same level with the previous confirmation item.

Booking services with Green Zest Travels are available only to persons aged 18 years and older. By submitting a booking, you agree and confirm to us that you comply with these arrangements.

Note: Booking and payments apply only for tours, activities and transport; for hotel reservation, all you need is to send an enquiry.

TERMS OF PAYMENT

Please note that all online bookings require payment of 40% of the total package price at the time of the booking. If the total price is less than 1000 USD or booking occurs less than 30 days before your arrival date full payment is required.

You will be informed by e-mail when you need to pay the balance of your booking which is 30 days before your departure date.

  • We accept online payments, Master Card, Visa, American Express Powered by Direct Pay Online(DPO) and Its PCI DSS Level 1 Compliant.
  • We accept Mobile Payments within East Africa, MTN (Rwanda & Uganda) M-pesa (Kenya), Airtel Money, Tigo pesa
  • Bank Transfer or Cash payment on arrival

If you prefer to pay for your booking with a bank transfer, please contact us here and send us all the information regarding the booking, name of the tour, type of car, accommodation and arrival date.

There is a service fee for processing Visa or MasterCard payments and American Express card but a service fee of 3.9% applies and will be added to the final invoice.

All Prices quoted by Green Zest Travels are in USD for Internationals & in RWF for local Tourists and per person, unless otherwise specified. All payments and refunds are due to the mentioned currencies. Green Zest Travels is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.

  • All rates quoted or shown in our tariffs are based on current prices. All prices mentioned on our website include value-added tax. Green Zest Travels reserves the right to alter or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any costs increases that is outside our control.

    Green Zest Travels reserves the right to alter routes, itineraries or departure times due to weather or other reasons that are beyond company’s control but notify the client about the changes. Please notice that in the case of changes of flights, the passenger is responsible for any additional costs that become payable as a result of such changes.

    If a day tour, package or group tour is cancelled due to circumstances outside our control or minimum numbers are not reached, we will refund the money you have paid, and Green Zest Travels shall then have no further liability towards you.